Gail S. Packer, Executive Director
Gail S. Packer

EXECUTIVE DIRECTOR: Gail S. Packer, MSW joined CDSC in 1988 with a background in clinical social work and more than 10 years experience in the Probate and Family Courts. She supervises staff and mediators and oversees mediation services as well as the design and delivery of various training programs. Her responsibilities include fundraising and general administration & management.


DIRECTOR OF OPERATIONS: Sue Marsh has led nonprofit organizations aimed at addressing the needs of low income and underrepresented people throughout her career. At CDSC, she works with the executive director, staff and board to help harness CDSC’s potential, maintain its commitment to excellence, and grow its services.


CASE COORDINATOR: Soraya Tramontozzi  has a Master’s degree in Conflict Resolution and is a trained mediator. She is responsible for intake screening and scheduling all referrals that come to the center.


DISTRICT COURT SUPERVISOR & HOUSING MANAGER: Yes Miller, mediator and trainer, has trained people of all ages and socio-economic backgrounds in mediation and conflict skills: middle and high schoolers, PhD grad students, librarians, faculty & staff at a community college, residents & staff at a senior housing site, and government agency employees.Yes is CDSC's Housing Case Manager since 2020 and District Court Supervisor since 2022.


YOUTH COORDINATOR: Daniele Natali Ozeri is a mediator and coach with an interest in youth, family and divorce mediation. In her role at the center Daniele designs, implements and supports youth-related programming with the intention of developing sustainable infrastructure for local and regional positive youth development since 2021.



OFFICE MANAGER: Grace Ballenger worked in journalism and education before developing an interest in mediation. At CDSC, Grace oversees the organizaton's administrative functions, including general communications, social media and non-grant fundraising as well as data collection and grant reporting. She joined CDSC in 2023. 

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Community Dispute, a 501(c)(3) non-profit, depends on grants, nominal client fees and the generosity of donors to continue providing high quality mediation services to the community. Find out how you can help

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