Mediation Services

Since 1979, CDSC has been providing affordable mediation services to the community and to the courts. A list of our services includes:


Mediation is a process where people with differing views sit down with an impartial third party to discuss issues they need help resolving. The mediator guides and facilitates conversation, helping people to sort out their needs and interests. With the help of the mediator, the people involved generate different options to meet those needs. Together, they arrive at workable solutions. The mediator does not act as a judge, does not make decisions and does not impose solutions. All decisions are made by the people involved.

The mediation process is voluntary, and completely confidential. Your privacy is respected throughout. Mediators will not share anything you tell them, either with family members or other people or agencies, unless you specifically ask them to. (Exception: harm to yourself or anyone else, planned commission of a crime, child or elder abuse.)

Mediation is a win-win process. It allows everyone involved to hear and understand each other. Mediated agreements are mutually satisfying, reflecting the input of all parties. Most importantly, people use mediation because it is effective. Between 65% and 70% of people who choose to mediate reach resolution.

Dealing with conflict is never easy. We understand that, because since 1979 we have helped thousands of people successfully resolve all sorts of disputes. We do everything we can to help you through the process.

What is Mediation?

If you're new to mediation, learn the basics in Understanding Mediation and our Mediation FAQs.


The cost of our services varies depending on your income level. We use a sliding fee scale, which supports our goal of making conflict resolution services available to all members of the community. Learn more about our fees.

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Community Dispute, a 501(c)(3) non-profit, depends on grants, nominal client fees and the generosity of donors to continue providing high quality mediation services to the community. Find out how you can help

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Our Location
60 Gore Street, Suite 202
Cambridge, MA 02141-1236
Call us at 617-876-5376
Email us by clicking here

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