Conflict coaching is a process in which a Conflict Coach helps a client to manage conflict more constructively and effectively. Like other alternative dispute resolution processes such as mediation and facilitation, conflict coaching gives clients support while keeping them in control of decisions about their conflict situation.
Working with a Conflict Coach can provide be helpful to:
- Develop clearer understanding of the conflict situation
- Identify strategies and/or interaction skills to move forward and /or to approach the other person
- Practice skills for putting a plan into action
- Gain confidence and competence in how to manage and engage in interpersonal conflicts
Conflict coaching can be a valuable alternate service (option) when one person requests mediation but the other person declines. Scheduling is very flexible, and 2-one hour sessions are typically done by phone or on Zoom video.
How do I get started?
Connect with our Case Coordinator, Sooty Heng using the contact form below. He will speak with you to learn more about the dispute before deciding if it is right for conflict coaching.