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  • Closing Circle for Domestic Workers Mediation Training
    Closing Circle for Domestic Workers Mediation Training
  • Conflict Skills Training for City Year Staff
    Conflict Skills Training for City Year Staff
  • Conflict Skills Workshop for Elders in Boston
    Conflict Skills Workshop for Elders in Boston
  • Gail_Packer & Boston Street Workers at CDSCs Annual Celebration
    Gail_Packer & Boston Street Workers at CDSCs Annual Celebration
  • Gail_Packer & Boston Street Workers at CDSCs Annual Celebration
    Gail_Packer & Boston Street Workers at CDSCs Annual Celebration
  • International Visitors from China
    International Visitors from China
  • MA College of Art & Design
    MA College of Art & Design
  • Positive Youth Engagement for Middle School Children in Cambridge
    Positive Youth Engagement for Middle School Children in Cambridge

Get trained as a mediator for free and help CDSC!

See our Community Mediators Program page for details & to register.

Join our team as an AmeriCorps Fellow!

See our Job Opportunities page for more information.

Join our weekly info session about CDSC and mediation

Informations sessions are every Monday from 12 to 12:30pm.

Mission Statement

CDSC empowers individuals and communities to solve problems collaboratively through conflict resolution services and training. 

Our Services

Mediation Training

Mediation Training

Our next hybrid Basic Mediation Training will be in May.
The class will be held Monday, Tuesday and Wednesday evenings, plus Saturdays during the day.
Registration is open. Please see our Community Mediators Program page for more info. 

New weekly information session

             Want to learn more about mediation and CDSC? 
Join our new weekly information session for answers to your questions about CDSC and mediation.

Ask about mediation, why it matters, what is CDSC and what we offer, and get the answers from staff. 

Information sessions are held every Monday from 12 to 12:30pm 
at https://us02web.zoom.us/j/84238635073.

Please come meet  the CDSC staff and ask questions! 

AmeriCorps

Accepting Applications for a 2025-2026 AmeriCorps Role.

See our Job Opportunities page for more information and to apply. 

 AmeriCorps

FREE Tenant & Landlord Mediation

CDSC is providing FREE mediation services to Tenants and Landlords involved in evictions.
This program is part of the Massachusetts statewide Eviction Diversion Initiative, run by the MA Office of Public Collaboration (MOPC) and the MA Department of Housing & Community Development (DHCD).

If you are a Tenant or Landlord, dealing with eviction or other housing-related conflicts OR if you have any questions about your eligibility for our mediation services,
Please Contact our Housing Case Manager at cdscintake@communitydispute.org

Divorcing couple gets help with parenting plan

A couple in the process of their marital break-up sought mediation at the advice of a friend, to minimize litigation costs and to try to reduce escalating acrimony. They successfully achieved both goals. Through several mediation sessions, they were able to focus on their shared love for their children and establish a cooperative parenting plan. Their mutually acceptable new schedule was a success by preserving their relationships with the kids and re-connecting as co-parents, despite the fracture in their marriage. They agreed to seek counseling together for some behavioral issues with one of the children, which seemed to be related to the pending divorce. They also decided to confer with attorneys about other financial and property matters and will return to mediation. They expressed their new-found confidence to work together, thanks to mediation.

Homelessness prevented

With an eviction action pending, a tenant and landlord were both willing to try mediation. Landlord had initiated the eviction proceedings when he discovered a second family had moved into the apartment. In the mediation, the landlord learned the whole story. Most importantly, that the tenant was not trying to deceive him or "pull the wool over his eyes". The tenant was an Old World immigrant mother and had offered to share her housing with relatives -- her cousin's daughter, son-in-law and infant -- who themselves were facing homelessness. When the landlord realized the situation, he re-considered his position ... and the parties renegotiated a new lease. Mediation outcome: Tenancy preserved and the crisis of homelessness prevented.

Consumer Small Claims complaint ends with satisfied customers

A newlywed husband filed a small claims law suit against a wedding photographer who did not produce satisfactory photos of the couple's blessed wedding event. No formal pictures were taken and they still had not accepted any of the candid photos. In mediation, the photographer explained that she had been diagnosed with cancer and had been out of work for an extended period of time. The husband's initial very steely and icy demeanor shifted dramatically after he heard her story. While sympathetic, he was still demanding a full refund of his deposit ($1,500). The photographer explained that she didn't have the money and offered to provide the couple with all the candid shots in the entire album for free. The mediator asked the husband what he thought his new wife would want ... and wondered if he might like to phone her directly. The wife readily accepted the offer as she really wanted some/any photos of their special day. Mediation resolved by mutual agreement and court case dismissed.